Ways we help our customers

Helping our customers during their journey with Symprove is important to us. If you have a patient you think would benefit from some support then please refer them to the below channels.

Our customer care team

Our customer services support team are here to help our customers (and healthcare professionals) in any way they can. If you have a query, want to know more about something, or have any feedback, please get in touch by email at contact@symprove.com or phone 01252 413600 and talk to one of the team.

Online support

Our social media channels offer advice and support to anyone using Symprove or who wants to find out more. We can be found on Facebook, Twitter and Instagram. We also have a bioscience Twitter account for healthcare professionals to follow.

Closed Facebook group

We have created a safe place where people using Symprove, or those considering using it, can talk in private about their experiences. The Symprove Closed Community Group on Facebook allows people to talk to one another without feeling embarrassed or ashamed. They can also be honest about their experiences with using Symprove.

If you know of anyone who would benefit from such a forum then please direct them to this group.

Support app

Our free Symprove support app helps our customers chart their progress. It provides helpful reminder and tips and 24/7 help to support people through their journey with Symprove.

Available on:


Windows Phone - Download


iOS - Download


Android - Download