Privacy statement

Symprove Ltd. takes your privacy very seriously. We will keep any information we hold about you private and secure and will not share this information with anyone else. Any financial transactions carried out on our website are done so through a reputable third party supplier using a secure web browser interface which encrypts your personal and payment details before these are transmitted back or forth via the internet.

Looking after your data
We will keep your data safe and secure for the minimum period of time necessary or to any limits imposed by law.

Contacting you
From time to time we may offer you the option to receive updates from us by email, surface mail or by SMS (text service). We will always provide the opportunity for you to opt-out of these communications. If at any time you change your mind and wish to opt-in or out at a later date you can do so by contacting us through the email address provided on this website.

Asking you for feedback
From time to time we may use your information to contact you to ask for feedback about our products, you are not obliged to respond to such requests.

Cookies
Some features of our website work best if certain details about your activity on Symprove.com are stored on the computer you use to access the website. This involves the installation of a ‘cookie’ which is a small amount of data. Many websites use cookies to improve the user experience. You can disable cookies through the settings within your internet browser.

New Cookie Policy 22 May 2012
The Symprove website places cookies, which are small data files, on your computer or handheld device. The main reasons for this are for technical purposes essential to effective operation of the website, particularly in relation to on-line transactions. This is standard practice for all retail websites.

Cookies are essential for helping us deliver a high quality website and online shopping experience for our customers, and some collect information about browsing and buying behaviour.

By using and browsing the Symprove website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

Changes to our policy
From time to time we may change our policy, so you should check back here occasionally. We may also let you know of any changes by email.