How do I claim my last four-week pack (course offer)?

If you commit to taking Symprove for 12 weeks, then Symprove will commit to supporting you through the journey to help balance your gut microbiome. If you purchase eight weeks, we will give you the last four weeks at no extra cost. In order to claim this offer, follow these steps:

If purchased directly from Symprove:

If you purchased a 12-week programme online, your free pack will be automatically added to your order to complete your 12 weeks and you do not need to contact us separately to claim it.

Otherwise, please call us for your free four-week pack on 01252 413600 or email us at support@symprove.com.

If purchased from a participating retailer:-

•Complete your details in the leaflet provided in your four-pack of Symprove.

•Send this, along with your proof of purchase (legible receipt) from the retailer from where you purchased the first two four-week packs, into Symprove either by email to support@symprove.com or post to the following address, Symprove Ltd., The Sands Business Centre, Sands Road, The Sands, Farnham, Surrey GU10 1PX. Please note that you need to claim your third four-week pack within 12 weeks of your original purchase.

Once your details have been verified, Symprove will send you the third four-week pack at no extra cost. We aim to do this within three working days of receiving your proof of purchase.