Common questions, answered
Explore our most frequently asked questions, chat with the team or try out our clever chat bot.
Rolling Subscription:
These cost £49.99 and are billed and delivered every 4 weeks. So you don't need to worry about forgetting to place your order. It's also easy to manage everything in your online account including amending or cancelling.
One-off purchases:
If you’re not ready to subscribe to Symprove you can purchase a 12 week pack for £149.99 or a 4 week pack for £79.99. A good option if you’re trying Symprove for the first time.
We recommend trying Symprove for at least 12 weeks - 94% feel the difference after this time.
It's easy to make changes to your subscription by logging into your online account online.
Just remember you can make changes up to 48 hours before your delivery is due. After that, it’s too late to alter an order.
Symprove is a food supplement that adds billions of friendly bacteria to your diet when taken every day. The term "probiotic” is considered an unauthorized health claim under UK and EU regulations and therefore prohibited for use. We instead use the term “live and active bacteria supplement” which is acceptable in UK and EU law.
We recommend including Symprove in your daily routine. It’s all about being consistent and taking it in the same way every day.
We know that 94% of our customers feel a difference within 12 weeks or less. What difference exactly and how long it takes depends on your gut microbiome. We are all unique!
We also know Symprove works best when complementing a healthy lifestyle. So, when you start Symprove it’s a good time to think about what you eat, your sleep pattern, how much you move, time spent outside, and how you manage stress. These are all linked to gut health too!
If you want to support your gut microbiome, Symprove is made for you!
Lots of people on Trustpilot say they take Symprove for gut conditions. Others take it because they know how important their gut microbiome is.
As with all supplements, Symprove works best with a good balanced diet. For more about looking after your gut through diet, exercise, sleep, and nature connection, head to our blog.
If you are pregnant, immunocompromised or wish to give Symprove to a child, please consult your Health Care Professional first.
For the UK mainland, we deliver within 48 hours (if you order by 4pm, if not we'll deliver a day later), 7 days a week.
We also deliver on bank holiday excluding Christmas and Easter. For the Channel Islands, we deliver within 48 hours and for Northern Ireland it's within 2-5 working days (excluding bank holidays).
We don’t have overseas stockists at the moment so do not offer subscriptions outside of the UK.
We do, however, ship one-off packs of Symprove to most countries.
Guaranteed to reach your gut*
Most gut supplements don't guarantee how many bacteria will survive the journey through your stomach. Our does.
Our unique solution guarantees our friendly bacteria will reach your gut alive and active... where they can actually make a difference.
- 100% unique bacterial strains, guaranteed to reach your gut alive and active
- Born from 40 years of scientific research
- 15 published peer-reviewed studies from leading UK universities
- Awarded a Which? Best Buy
How does Symprove work?
Billions of live bacteria
Kept alive in a water-based solution and not inactive like freeze-dried alternatives.
Precision fermentation
Our in-house team of UK microbiologists use a 21hr fermentation process to train our bacteria to survive stomach acid.
Proven results
Symprove has been shown in 15 published studies to deliver live bacteria safely and effectively through the digestive tract.