Usage & Storage

Can I overdose?

Symprove is not a pharmaceutical product, it is a food supplement. It is extremely difficult to overdose on Symprove but we do not advise you consume more than the daily recommended amount. Consuming a large amount of bacteria may result in bloating or flatulence. This will often subside, however if symptoms persist for longer than a few days, reduce your dose of Symprove and gradually build it up again. Please phone our customer care team on 01252 413600, or see a healthcare professional, in the event of any side effects that do not subside.

Can I still take my other supplements?


Can I take Symprove and drink alcohol?

Alcohol can have a strong negative effect on your gut bacteria. We recommend alcohol is avoided for a few hours after taking Symprove.

Can I travel with Symprove?

Many customers travel successfully with Symprove and we ship it all over the world. If you can pop it in the fridge when you get to your destination that’s great, but if not just try and keep it in a cool place and it should be ok.

Can Symprove survive at ambient temperatures?

The bacteria in Symprove easily survive in ambient temperatures. Once you open a bottle of Symprove, please pop in the fridge to maximise shelf-life. If you are travelling abroad with Symprove, it can go in the hold of an aeroplane without any problems. If your destination is warm/hot and you do not have access to a fridge, we recommend you fill a sink with cold water and keep your Symprove in it to keep cool. Remember to change the water regularly to try and keep it as cool as you can. We have many cabin crew who take Symprove and this was a top tip from them!

Does Symprove need to be kept in the fridge?

In ideal conditions, keep your Symprove in the fridge once open. However, if you are unable to refrigerate don’t worry. Symprove is a robust product and as long as you don’t expose it to extremes of heat or cold, it should be ok.

How long do I need to take Symprove?

In order to keep your gut bacteria in optimum balance once the 12-week programme is complete, we recommend that you continue to take Symprove – why not consider a subscription?

How much Symprove do I take?

Simply fill the small cup (70ml) provided with your bottle of Symprove and take every morning on an empty stomach. Wait 10 minutes (ideally) before eating or drinking then continue with your day as usual. Each cup contains about 10 billion live colony forming units.

How should I look after Symprove?

Before opening, Symprove should be stored in a cool dark place. After opening, it should be kept in the fridge to ensure the live and active bacteria are kept in optimum condition. Once opened, Symprove should be consumed within three weeks. Symprove should never be frozen or heated as this would kill the bacteria.

Should I take Symprove during/following antibiotics?

Yes, it’s always helpful to top up your gut during or after antibiotic treatment to maintain balance in the gut. Whilst antibiotics usually help to get on top of illness, they can also destroy the ‘beneficial’ bacteria in the gut at the same time.

We recommend that you take Symprove at a different time to your antibiotics if possible – remember that ideally you should take Symprove a minimum of 10 minutes before eating or drinking to allow it to pass through the stomach to get to where it needs to.

Should I take Symprove with food?

We recommend you take Symprove first thing in the morning, on an empty stomach, before breakfast. Ideally, you should wait a minimum of 10 minutes before eating and drinking to allow Symprove the best chance of reaching your gut quickly and begin colonising. If you do eat immediately afterwards or drink Symprove with food, it won’t do you any harm but it may slow down the delivery of Symprove. If you forget to take Symprove first thing and have eaten, allow two hours after eating and then take Symprove.

What happens if I miss a dose?

The recommended dose of 70ml a day is to ensure that colonisation of the gut is maintained by the bacteria within Symprove. Each person has a different gut microbiome and may be affected differently by missing a dose or stopping Symprove. Whilst there may be no obvious change to your body, we advise that you return to a daily recommended use as soon as possible.

What is the shelf life for Symprove and how should it be stored?

Symprove is bottled as a live culture but it can be stored at room temperature in a cool, dry place. The shelf-life is three to four months (please read the best before date which is printed on the bottle). Once opened, keep refrigerated but do not freeze or heat as this will kill the bacteria.